FAQ

sparkle + vow

FAQ

hi there,
here are some answers to questions you may have regarding your purchase. if you do not see the answer to your question listed below, please contact us here and we will be in touch with an answer shortly.


our process.
each of our pieces are hand-drawn, custom illustrations created with love + care + attention to those perfect little details that make your engagement ring the unique, beautiful work of art it is.


fonts.
we offer two fonts, 'script' and 'type', as shown below:

how do i send my engagement ring picture?
we require one high resolution picture of your engagement ring to work from. shortly after your order is placed, you will receive an email from us asking for a picture of your engagement ring for us to swoon over work from. once we have received and approved the image, please allow up to 1 week for production + shipping.


shipping.
once we have received + approved your engagement ring picture, please allow up to 1 week for production + shipping. you will receive an email once your print has shipped. each print ships unframed, but you may purchase a frame from our shop, and we will frame + ship your print to you.



do you ship internationally?
yes, we do ship internationally. our shipping rate for addresses outside the U.S. is $10.00.


gifts.
our prints make the perfect engagement, wedding, bridal shower, mother's day, bachelorette party, birthday, anniversary - you name it! - gifts. if you are purchasing a print as a gift for someone else and would like to include a gift note, please let us know in the 'notes' portion of the checkout page. just let us know what you would like your gift note to say, and we will include a handwritten gift note in the package.